Support
Email support@pointsmap.app.
Please don’t send card numbers, passwords or other sensitive details.
Common questions
How do I cancel my subscription?
Open iPhone Settings, tap your name, then Subscriptions › Points Map › Cancel. In the app: You › Manage subscription. To avoid a charge, cancel at least 24 hours before the free trial or current period ends. Deleting the app doesn’t cancel a subscription.
How do I restore my purchase?
Tap Restore on the subscription screen, signed in with the Apple Account you subscribed with.
Can I get a refund?
Apple handles refunds at reportaproblem.apple.com. Your rights under the Australian Consumer Law are not affected.
How do I request access to or deletion of my data?
Email support@pointsmap.app with the subject “Data request” and your Support ID (You › About Points Map › Privacy). See the Privacy Policy.
How do I turn off analytics?
In the app: You › About Points Map › Usage data, then switch off Share usage data.
Something looks wrong. What should I do?
Points values and offers are estimates and change often, so check the program’s own terms first. To report an issue, email us the screen and what you expected. A screenshot helps.
See also: Privacy Policy and Terms of Use.